ACTIVE LISTENING
The ability to communicate effectively is one of the most valuable skills a person can possess. However, it’s not just about talking; it’s also about listening. Active listening is a skill that can make a huge difference in how we communicate with others. It is more than just hearing words; it’s about understanding the speaker’s feelings and meaning.
Here are some ways to become an active listener:
1. Be attentive and concentrate: To gather useful information, we must focus on the speaker. Paying attention to what the speaker is saying, feeling, and meaning is crucial. Lack of attentiveness is the root cause of most communication problems.
2. Don’t interrupt: Most of us don’t listen; we just wait for a chance to talk. Interrupting the speaker can cause frustration and can disrupt the flow of conversation. Wait for the speaker to finish before you reply.
3. Maintain good posture: Sitting or standing too close to the speaker can make them feel uncomfortable or invaded. Keeping a comfortable distance and maintaining a good posture helps create a welcoming environment for communication.
4. Maintain eye contact: Eye contact is essential for active listening. It shows that you are interested in what the speaker is saying. However, too much eye contact can be intimidating, while too little can make the speaker feel like you are not interested.
5. Listen reflectively: Reflective listening means hearing not only what is being said but also what is not being said. It involves understanding the speaker’s feelings and body language and then demonstrating that understanding through paraphrasing or nodding your head.
Active listening is a crucial aspect of effective communication. It requires us to listen with our hearts, ears, and eyes, and to focus on understanding rather than replying. By practicing active listening, we can improve our communication skills, build stronger relationships, and avoid misunderstandings.