BEING DIPLOMATIC

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Being diplomatic is a valuable skill that can be used in all aspects of life, from personal relationships to business settings. It involves being tactful and respectful in communication, even when expressing disagreement or addressing difficult situations. Diplomacy can help maintain positive relationships, resolve conflicts, and avoid misunderstandings.

Here are some examples of how to be diplomatic in various scenarios, along with a cheat sheet at the bottom:

  1. Instead of expressing frustration with a slow process, ask how it can be expedited. By phrasing your concern as a question, you show that you are interested in finding a solution rather than just complaining.
  2. If you feel like someone is not performing up to par, try suggesting an alternative approach rather than blaming them directly. This can avoid causing offence and may lead to a more productive outcome.
  3. When offering suggestions or advice, be mindful of how it may be perceived. Instead of declaring something the “best” way, present it as a suggestion or idea to be considered. This shows that you are open to other perspectives and willing to collaborate.
  4. If you have not been able to complete a task, offer an explanation and a clear plan for when it will be finished. This shows accountability and reliability, rather than making excuses.
  5. Instead of accusing someone of being selfish or demanding, try to find a way to work together. By acknowledging their busy schedule and offering to schedule a time to discuss workflow, you demonstrate an understanding and willingness to find a mutually beneficial solution.
  6. When addressing a missed deadline or unfinished task, try to be understanding rather than confrontational. By acknowledging the importance of the task and asking for a realistic timeline for completion, you show that you are respectful of their work and time.

1. What you think: This is taking forever

     What you say: How can we get this finished quickly?

2. What you think: Why can’t you

     What you say: What if you

3. What you think: Here’s the best way to do it

     What you say: Here’s my suggestion

4. What you think: I did not do the study because I’ve been busy

     What you say: I am planning to complete the study by Friday

5. What you think: You are so selfish you never see how much you demand

     What you say: I know you are busy, when can we schedule 30 minutes to discuss how to

     best manage workflow.

6. What you think: The assessments are not done yet! What do you people do all day?!

     What you say: I realise these assessments require careful planning and execution. How

     soon can you finish?

Being diplomatic involves being mindful of how you communicate and seeking to understand and work with others, even in difficult situations. By using diplomatic language and approaches, you can foster positive relationships and achieve successful outcomes