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THE ART OF ASSERTIVENESS: BUILDING STRONGER CONNECTIONS AND RESOLVING CONFLICTS

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Communication is at the heart of all our relationships, from personal to professional. Assertiveness is a key component of effective communication that can empower you to express your thoughts, feelings, and needs clearly and confidently. In this article, we'll delve into the importance of assertive skills, explore the pitfalls of passive and aggressive communication, and provide research-backed strategies to help you enhance your assertiveness. Understanding Passive and Aggressive Communication Before we dive into assertive skills, let's take a moment to understand the two extremes of communication: passive and aggressive. Passive Communication: In passive communication, individuals tend to avoid conflict and hesitate to express their needs or opinions. They often say "yes" when they mean "no" to avoid confrontation, and their feelings may go unexpressed. Aggressive Communication: On the other end of the spectrum is aggressive communication, characterized...